AI Phone Assistant for Your Holiday Park
Never miss a call again. Holler answers guest enquiries, handles booking requests, and transfers calls to the right person — all powered by AI that knows your park inside and out.
0412 ••• 847
Melbourne, VIC
Holler is picking up...
Instant
Call answering
No hold music, no waiting
24/7
Always available
Weekends, holidays, after hours
Smart
Call transfers
Routes to the right person automatically
Full
Call transcripts
Every conversation logged and searchable
How It Works
Your AI receptionist, always on duty
Holler integrates with your existing phone system. Calls are answered by AI that knows your park inside and out — from cabin availability to pool hours. No complex setup, no new hardware required.
Guest calls your park
When a guest calls your park number, Holler picks up instantly — no waiting, no hold music. It greets callers with your custom welcome message.
0412 ••• 847
Melbourne, VIC
AI handles the enquiry
Holler understands natural conversation. It answers questions about availability, check-in times, amenities, pet policies — trained on your park.
“Any powered sites next weekend?”
“Let me check that for you...”
Bookings & transfers
Holler captures booking details and sends them to your team. For urgent matters, it transfers the call to the right person.
Analytics & insights
Every call is logged with transcripts, sentiment analysis, and outcome tracking. See what guests ask about most and peak call times.
Features
More than an answering machine
Holler understands context, handles multi-turn conversations, and knows when to escalate.
Natural Conversation AI
Holler doesn't sound like a robot. It holds natural, flowing conversations that handle complex enquiries just like a trained receptionist.
Booking Capture
Collects dates, guest count, site preferences, and contact details. Sends a structured summary to your team for instant follow-up.
PMS Booking Integration
Coming SoonComing soon — Holler will check live availability and create bookings directly in your PMS. RMS and NewBook first, with more to follow.
Smart Call Transfers
Routes calls to the right person based on your rules. Maintenance to maintenance, emergencies to the manager — no switchboard needed.
24/7 Availability
Works around the clock — weekends, public holidays, and overnight. Guests calling from any timezone are always looked after.
Call Analytics
Transcripts, sentiment analysis, peak call times, and resolution rates. Know exactly what guests are asking about.
Fully Customisable
Control the greeting, tone, knowledge base, and call handling rules. Holler is trained on your park's specific details.
Real Scenarios
Hear how Holler handles it
These are real conversations Holler handles every day — from simple availability checks to urgent maintenance calls. Every interaction is logged and available in your dashboard.
Booking enquiry
Caller
“Hi, I'm looking to book a powered site for next weekend — do you have anything available?”
Holler
“Of course! Let me check availability for you. How many nights were you looking at, and how many guests will be staying?”
Booking details captured and sent to your team within seconds.
Check-in question
Caller
“We're arriving this afternoon — what time can we check in?”
Holler
“Check-in is from 2pm. When you arrive, head to reception at the main entrance. If you're running late, that's no problem — just give us a call and we can arrange a late check-in.”
Guest informed instantly, no staff time required.
After-hours maintenance
Caller
“Hi, we've got no hot water in cabin 12 — the gas seems to be out.”
Holler
“Sorry about that! It sounds like the gas bottle may need swapping over. There should be two bottles at the side of your cabin — try turning the valve on the second bottle and switching the changeover lever across. If that doesn't fix it, I'll put you in touch with the duty manager now.”
Maintenance notified, gas bottle swap scheduled for morning.
Analytics
Know what your guests are asking
Every call is transcribed, analysed, and categorised. See trends over time, identify training gaps, and understand exactly what matters to your guests.
Join WaitlistCalls This Week
142
+12%AI Resolved
89%
+3%Avg Duration
1:47
-8sBookings Captured
34
+21%Top Topics
Recent Calls
Booking enquiry
3:14 PM · 2:03
Check-in time
3:02 PM · 0:45
Pet policy
2:51 PM · 1:22
Maintenance
2:38 PM · 3:15
Availability
2:20 PM · 1:08
WiFi password
2:04 PM · 0:52
Full PMS booking handling
We're building direct integration with your property management system so Holler can do more than capture enquiries — it'll check live availability, quote rates, and create confirmed bookings during the call.
RMS and NewBook will be supported first, with more PMS platforms to follow. Guests call, Holler books — no staff intervention needed.
Register Interest“Have you got a powered site free this Friday for 2 nights?”
“Let me check that for you now...”
Confirmation sent to guest · Site 42 assigned
Benefits
Why parks choose Holler
Holiday parks receive hundreds of calls per week — booking enquiries, check-in questions, amenity queries. Holler ensures every caller gets a professional, helpful response without adding to your team's workload.
Never Miss a Call
Every call is answered instantly, even during peak times, after hours, and on holidays. No more lost bookings or frustrated guests.
24/7 Availability
Your AI receptionist works around the clock — weekends, public holidays, and overnight. Guests calling from different time zones are always looked after.
Reduce Staff Pressure
Free your team from repetitive phone enquiries. Holler handles the routine calls so your staff can focus on delivering great guest experiences on-site.
Actionable Analytics
Understand what guests are calling about, when they're calling, and how calls are being resolved. Make data-driven decisions about your operations.
GET IN TOUCH
Drop us a line
Holler connects to your existing phone system via call forwarding. When a guest calls, our AI answers with your custom greeting, handles common enquiries like check-in times and park facilities, captures booking details, and can transfer to your team when needed — just like a trained receptionist.